Affordable infrastructure for food assistance — connecting your funding directly to verified families and local grocery stores.
Give families the choice of groceries they need while reducing the procurement, storage, transport and administration involved in physical food distribution. Your families. Your programme. Our infrastructure.
WHY WORK WITH SEND FOOD
Families redeem funded food credits at participating local grocery stores, reducing the need for a separate procurement and distribution chain.
Families choose the groceries their household needs, rather than receiving a predetermined food box.
Redemptions create a digital record of where food assistance was delivered, supporting programme monitoring and reporting.
Food assistance supports participating grocery businesses in the communities your programme serves.
HOW IT WORKS
Provide funding for your food assistance programme and tell us the region you want to support.
Use Send Food’s verified family network or bring your own family list. Eligibility is checked according to the programme’s requirements.
Families receive food credits and a QR voucher to use at participating local grocery stores.
Every redemption is recorded, helping your team track programme activity and demonstrate the impact of funding.
WORKING TOGETHER
Support crisis response, recurring household food assistance, community programmes, corporate initiatives and government food programmes.
Send Food provides family verification, digital vouchers, access to participating merchants, redemption reconciliation and merchant settlement.
The proposal describes programme insights and an embeddable live impact widget showing families supported, assistance delivered, funding and redemptions. Discuss availability and setup with our team.
The organisation proposal lists an 11.5% programme service fee and negotiated rates for strategic partnerships. These are programme proposal terms; contact us to confirm your agreement. Website food funding currently adds a separate 12% platform fee.
GETTING STARTED
FREQUENTLY ASKED QUESTIONS
No. Families receive food credits that they can redeem for groceries at participating merchants.
Yes. Families use their available food credit to choose the groceries they need at participating local grocery stores.
The proposal provides for a unique membership number that families can use to redeem food credit at participating stores. Discuss the arrangements for your programme with Send Food.
No. Send Food is a technology and marketplace business that provides infrastructure for organisations funding food assistance.
Yes. Contact us with your current programme, funding model and requirements so we can explore whether Send Food is suitable.
Talk to Send Food about your network, your programme and the people you want to support.